Pukka Belgians wage war on the Dutch

OK. So the Pukka episode where the Belgians (dressed as ninjas) attack the Dutch (dressed as hippies) with waffles and fries, and are finally conquered by hippie music and lurve, dubbed in Spanish, is pretty trippy. Who invents this stuff?

# Dec 29, 2010

Search feedback form

Interesting pattern at Ikea: a search feedback form at the bottom of a results list.

image

# Dec 28, 2010

“Wing it” vs. “Guide me”

Even though it’s not exactly Standard English, I like the wording here: “Wing it” versus “Guide me”:

image

From Blurb’s Booksmart program.

# Dec 17, 2010

“to navigate this site”

An easy usability problem to solve, instead addressed with a really oldskool “to navigate this site” note. Funny. (The book is highly recommended though.)

image

# Dec 12, 2010

Why gender is a text field: more on ambiguity

This post explains why they left gender open as a text field. See also my recent post about ambiguity. This is gonna be a theme if I ever write about classification again.

Another good post about gender and dropdowns.

# Nov 27, 2010

Another awesome support direct phone number

I think this is becoming a trend. Give high-paying customers the CEO’s phone number Smile (from Ginzametrics).

image

# Nov 25, 2010

Data cleanup, and allowing for ambiguity.

In my recent talk about IA, I also mentioned the cost of data entry, and the advantages of keeping it simple for users (or I may have skipped that slide).

Related story about LinkedIn:

“The secret ingredient that most surprised me about their pipeline was Peter's use of Mechanical Turk. A lot of their headaches come from the fact that users are allowed to enter free-form text into all the fields, so figuring out that strings like "I.B.M.", "IBM" and "IBM UK" are all the same company can be a real challenge. You can get a long way with clever algorithms, but Peter told me what when these sort of recognition problems get too hairy, he reaches for his 'algorithmic Swiss Army knife': the human brain-power of thousands of Turks.”

Nice example.

Related to the ease of data entry, by the way, is the fact that open text fields allow for ambiguity, a point I also tried to make in my talk.

When you ask users to classify themselves, it’s good to allow for ambiguity, because you’ll never come up with categories that everyone feels comfortable with. (Even with binary things like man/woman it’s good to leave some ambiguity, like “Other”, or “Would rather not share”.) Another good example of allowing for ambiguity from Google Health:

image

# Nov 23, 2010

Tab stacking

Opera is attacking the old “too many tabs” problem with tab stacking. The UI looks like this:

image

Browsers aren’t the first to encounter the problem of too many tabs.

Amazon was a famous example, it went from something like this:

image

To this:

image

Which gave way to parodies like this one:

image

The problem, of course, is providing access to lots of categories. In the end, they’ve moved to a different paradigm and are back to the classic left-hand navigation:

image

I wonder if browsers will follow a similar evolution? Perhaps not, the problem space is a little different: they don’t have to provide you access to everything in their catalogue, just to what you’ve opened. It’s more like the icons in your Windows taskbar, which have a similar problem. They solve it by letting you group items of the same type:

image

Interesting to see where this ends up.

# Nov 23, 2010

Search by Shoe Shape

The new Shape facets of Amazon are pretty awesome. Searching by overall shape/type makes a lot of sense.

image

# Nov 19, 2010

Sort by Agony or Sort by Magic

This Sort By Agony filter from Hipmunk is even better than Google Reader’s Sort By Magic Smile

image

image

# Nov 18, 2010

What does the X do?

This is pretty confusing, slapping on the irrelevant icons. What does the X do exactly?

image

# Nov 16, 2010

Usability day in Bogota

I gave a talk in Bogota last Friday on the world usability day, organized by Natalia Vivas (information architect at Zemoga) and Co. It was great, lots of people, lots of interest, and the talk went well even though quite a few people had to listen to it through simultaneous translation (with my thanks to the translator, a talk on categorization is not easy to translate).

Bogota is a great city, love it, there’s heaps of interesting stuff going on.

Thomas Floracks (who is doing a startup-like project at http://www.vivareal.com/) pointed me to hubhog, a coworking space for tech startups and such in Bogota, worth checking out.

Julián Amaya showed me Bogota and is doing great software development at Monoku.com.

I uploaded my slides and notes to the always excellent Slideshare.

# Nov 15, 2010

Support: CEO’s Direct Cell Phone

Now that’s what I call a promise of support:

ceo

# Oct 13, 2010

IE6 graph

Niels Matthijs:

image

I think he’s getting that data from Google Analytics.

# Oct 13, 2010

I keep getting this “give us your gmail password” spam

Does anyone actually fall for this?

image

# Oct 13, 2010

Why would you ever borrow money from family for a business?

“Every entrepreneur at one time or another has probably sat around the dinning room table presenting his or her brilliant business concept to an uncle, college buddy or colleague hoping to fineness a check for $10,000.”

Really? That’s weird, I can’t imagine I would ever do that.

# Oct 6, 2010

Close this annoying snot-yellow banner forever?

Too self-depreciating, or just very funny?

image

# Oct 6, 2010

Testing crossposting

To Twitter and FB. I am not a twitter/fb kind of person (maybe I'm not social enough?), so I prefer posting on my blog.

Let's see how this goes.

# Oct 6, 2010

“All departments”

I really like the “all departments” pattern as used on Ikea (and other sites). They don’t have space to show you all their categories at the top, so they make them available behind a quick dropdown.

image

# Sep 19, 2010

Bururu Barara

We ended up in the rather fabulous salsa bar the Bururu Barara in Medellin (el centro) the other day.

058

074

# Sep 18, 2010

“Best guess is fine”

Interesting pattern: asking users for information but reassuring them that it doesn’t have to be perfect:

image

(From Google Health)

# Sep 15, 2010

Another scary Chrome warning against google.com

What’s up with these warnings against google.com in Chrome? (Here’s another one.)

image

I mean, look at it. That’s not looking friendly. And that’s in Chrome.

image

Plus I have no idea what it means.

# Sep 14, 2010

Good “come back” email

Get-points-to-log-in-today is a pretty good mechanism to get users to interact more. I got this email from OMGpop today. Not bad.

image

# Sep 13, 2010

Time for a new type of feed-people reader?

Just a quick thought: now that Bloglines is closing, and Google Reader is the winner in the RSS reader market, perhaps it’s a good time to create a new type of reader, perhaps focused on people (and faces). With a UI in between FB/Twitter and Bloglines/Google Reader. Something like this?

image

# Sep 10, 2010

Groupon’s unsubscribe page: Punish Derrick

image

When you unsubscribe from Groupon’s daily emails, you get this result page. It’s pretty funny.

# Sep 8, 2010

“Free plan available”

At Cloudant, another button with extra info:

image

I like this one better though.

# Sep 3, 2010

“Yes, there’s a free version”

At OpenDNS, nice button:

image

It was the first thing I read on that page, and it immediately answered my question.

# Aug 25, 2010

iPad user interface observations for babies and toddlers

Having observed our 2/3-year old taking over the iPad as her computer, I’m becoming interested in UI for kids and toddlers. LukeW has some good points in this blogpost, but apart from that a quick search didn’t bring up much iPad specific UI thoughts for kids (except for this other one here).

043

One thing I noticed is that Amelia tends to tap things very fast, sometimes too fast for the tap to register. She also quickly learnt (from watching me) to swipe the unlock thing when starting. She likes simple games, animals making sounds, eating the apple, … She also likes watching pictures and videos of herself, and she can very quickly navigate to the photo app to a specific photo or video. She can also easily navigate the main app "homescreen”, swiping left and right to find apps.

Would love to hear more thoughts on babies/toddlers using iPads.

# Aug 18, 2010

Google Chrome warns me that Google.com is unsafe?

Strange, Chrome’s protection mechanism seems a little trigger-happy?

image

# Aug 11, 2010

1 2 3–the “Show all” pattern

I love the “Show all” filter in Ikea’s search results. Instead of having to page through results, it shows you all results on one page. Scrolling is faster than clicking through multiple pages.

image

I figure this works as long as the complete list fits on a page (and pages can be longer than generally assumed), which is what Ikea does: when there are more results, the “Show all” button isn’t shown:

image

Perfect implementation.

# Aug 10, 2010

Kindle software - are you kidding?

Here’s a screenshot of some kindle software:

Reminds me of something. Oh I know! The Commodore 64!

Just keep it a reader, dudes!

# Aug 4, 2010

More original sketches

After the sketches of Pacman and Twitter, also found this great blogpost, with more original sketches:

Flickr Places:

image

A lot more in that post.

# Jun 23, 2010

Original sketches of Pacman

(via) After the original sketches from Twitter, the original sketches from Pacman :)

Are you keeping your sketches?

image

image

# Jun 23, 2010

The fight for an open web in social and mobile

Facebook is great and all, but fuck it, it's a walled garden. Twitter too, mostly. The fight for an open social web is on, with a combination of geeky protocols like OExchange for sharing urls, ActivityStreams for sharing activity streams (it's an extension on Atom), OAuth and OpenID, microformats and many more. The infrastructure is being built and adopted by smart people in large companies (Google, ...). It's time for some awesome user experiences to be built on top of that. The current user experience of these open formats is still slightly dodgy compared to the closed alternatives, but they're getting there. The same fight is being fought on mobile, with Android versus iPhone, although that's somewhat of a mis-characterization since the iPhone has awesome html5 support and has pushed it hard.

Exciting times.

# Jun 2, 2010

Sorting lists at scale

At (Twitter) scale, it becomes hard to generate unique ID's and sort with them, so they use something called k-sorts that aims at sorting things roughly, within a second of the time they were posted. Scale is weird, it's like inverted quantum mechanics. You always seem to have to loosen things up a little to scale up. Even laws of nature seem to loosen up once you get away from our scale.

# Jun 1, 2010

Original drawings of Twitter

The original drawings of Twitter: (see also original sketches of pacman)

image

(my.stat.us!)

and the original drawings of Square:

image

From this video here.

# May 16, 2010

Can someone make a Gmail attachment browser?

Something like this. Doesn’t need to be complicated at first.

attachmentbrowser

# May 14, 2010

jPlayer (for music) looks pretty good. jQuery, HTML5 support, Flash in case browser doesn't support it. (via Lucas)

# Apr 9, 2010

The Onion: "Upwards of 66% of our server time is spent on serving 404s from spiders crawling invalid urls and from urls that exist out in the wild from 6-10 years ago." That's pretty crazy.

# Mar 29, 2010

Pretty cool stuff: dataset cleaning up in gridworks.

# Mar 29, 2010

Just write in HTML

Mark Pilgrim just writes in HTML now: "I self-published "Dive Into Python" in HTML, PDF, Word, and plain text. For years, there they sat, a list of downloads in different formats. Then I looked at my logs and realized that very few people ever downloaded it at all, and those that did mostly downloaded the HTML version."

# Mar 25, 2010

Facets and tagging: whatever happened to innovation?

I wonder what happened to the innovation in tagging. The stuff I did with Mefeedia was somewhat innovative I think. Here are some screenshots (it’s no longer live):

image

We organized tags into facets (see above, this just took a few hours of organizing the top 1000 tags), and then built an inference engine (which was pretty easy to do):

image

It worked like this: if the tag “josh leo” (a person) is used together with the tag “new york”, we can infere that Josh has been to New York.

Which goes to show that with very little metadata you can do a lot of cool stuff.

# Mar 12, 2010

"The real culprit, the real cause of their economic problems isn't the Internet, it isn't the wires that connect computers. It's the under-$100 terabyte hard drive."

# Mar 3, 2010

Chilean Quake May Have Shortened Earth Days and ever-so-slightly shifted the earth's axis :)

# Mar 2, 2010

The evolution of Google’s left-hand filters

I don’t really have time to analyze this today, but it’s always interesting to see how companies that measure change stuff. I noticed Google’s new filters (a crucial feature) changed today, now it looks like this:

image

As you might expect, I like the “Everything” label, although “Everything – more” is a bit weird; how can I get more than everything? (Although I also love the “more” label).

When you open it, it looks like this:

image

And the search tools look like this:

image

Let’s see how this iteration fares. I don’t think they’ve nailed it yet. The greyed-out icons in particular don’t feel right, and having 2 separate “more” actions doesn’t feel right either.

For reference, here is my previous analysis of the filters (and their big redesign) when they launched.

# Feb 24, 2010

Every Buzz gets a permalink

Hey, it turns out that every Buzz gets a permalink, just like a tweet. Nice. With an SEO-optimized URL too ;)

image

# Feb 15, 2010

How to post from Google Buzz to Twitter and Facebook

Here’s an easy way to post from Google Buzz to Twitter and Facebook. They should really build this in, but until they do, here are the steps.

First, find your Google profile. In Google Buzz, you can click here to get there:

image

Once you’re on your Google profile page, which in my case is http://www.google.com/profiles/petervandijck (because I set it up to have a friendly URL, but it could also contain a bunch of numbers), you need to look in the code to find an RSS feed of your Google Buzz posts. This is a little geeky, but easy enough, the Google docs explain where to find this feed (they should really make it easier to find!). In your browser, look for “View Source”. In Firefox, view source in the menus looks like this:

image

In the source, you can find the RSS feed that publishes your posts in Google buzz. It looks like this http://buzz.googleapis.com/feeds/113278766329192120580/public/posted (that’s my feed), and here’s a screenshot of where to find it:

image

OK. Now you have a public RSS feed with content (from your Google Buzz). From now on it’s easy – there are many ways to get RSS feeds published into Twitter or Facebook. One great way that you can use for both services is Twitterfeed, just go sign up and point your feed to Twitter and Facebook. And you’re done, your posts will now (with a short delay of half an hour or so) be crossposted to Facebook and Twitter.

Google should really make this easier though.

# Feb 15, 2010

Lightweight advocacy. Interesting.

# Feb 6, 2010