The IWIPS conference (2003, 17-19
The IWIPS conference (2003, 17-19 of July in Berlin) this year looks not so interesting: the same talks that have been given there (Dray Associates, Aaron Marcus) for years - the same preoccupation with Hofstede. But this one may be worth the trip: "Guidelines have become an established aid to the development of usable user interfaces. In this paper we examine the validity of guidelines across cultures, suggesting that they are specific to the culture in which they were developed. We go on to suggest that the ability of Design Patterns to encapsulate context, and give examples of solutions that have proven to be successful in that context, may be a more effective aid to the design of culturally localised software."
I visited Belgium last week
I visited Belgium last week and gave a talk (that's me and Peter Bogaards in them pictures) about Information Architecture at the Belgium chapter of the Society For Technical Communication.
I found out that IA in Belgium (and most of Europe) stands nowhere. The UK is ok. Holland seems to have a bit of IA going on - they have an information design tradition to build on. But Belgium has nothing - this was the first event discussing IA in Belgium I was told. (!) It may be because design is taught and perceived as an art in Belgium, in art academies. There seems to be little understanding of design as having anything to do with research, or as an analytical activity.
That's too bad. Belgium hosts much of Europe's institutions, and they sure could use some IA. At the talk, there was lots of interest from decision makers - managers from various levels obviously struggle with IA problems, and seem to have a feeling that this "IA" thing might have some answers.
There is also almost no user centered design in Belgium. I spoke with Vero Vanden Abeele who turns out to be the only person teaching user centered design in Belgium. I hope we catch up. I did get some business cards from a few consultants who seem to be doing some IA-like stuff, but I have to look into that a bit more. On the pro side of it all: if I ever (not for a while!) decided to go work in Belgium, the place seems ripe for some good IA's and UCD people.
Paper prototyping: the book (yes,
Paper prototyping: the book (yes, I'm back from my holiday).
I'm all for breaking new
I'm all for breaking new ground but they have got to be kidding (turn on sound). It's a usability firm!
Globe Alive [main]: "GlobeAlive BETA
Globe Alive [main]: "GlobeAlive BETA is the first search engine to list live people as search results."
inflight correction: "Classification is like
inflight correction: "Classification is like modelling; useful up to a point."
IBM to deliver Information Integrator
IBM to deliver Information Integrator | CNET News.com: "Formerly called Xperanto, DB2 Information Integrator acts as a dedicated search engine for corporate information, collating data from multiple sources. Rather than having to install a huge, centralized database called a data warehouse to store that disparate information, companies can use DB2 Information Integrator to query several sources and present a consolidated result."
Sleuthing Out Data - Emerging
Sleuthing Out Data - Emerging Technology - CIO Magazine May 1,2003: "More and more, the problems that earn CIOs their paychecks revolve around making it easier for users to explore huge volumes of data. They do this through finding known objects in huge search spaces, assembling top-down overviews that summarize the important points of a topic, and helping searchers decide what they really want when their initial search ideas are confused, misguided or ambiguous." Sounds like IA.
Even though they have a simplistic idea of categorization ("trees"), there's a good bit about the politics of searching: "It's difficult for anyone to understand who hasn't lived through it to appreciate how political categorization management is [...] We had a category nomination process. We had a category retirement process. They all required long meetings." Auch. Categorization by comittee is even worse than design by comittee.
Designing Collaborative Systems: A
Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Work): promising. I hope it's any good.
O'Reilly Network: Information Architecture Meets
O'Reilly Network: Information Architecture Meets Usability [May. 13, 2003]: "We spoke with both Lou and Steve about the advantages of their joint seminars, the common pitfalls of web usability and information architecture, and the state of the web industry today."
reveries - tim armstrong -
reveries - tim armstrong - google: "You know and love Google as a search engine. Tim Armstrong, its VP of Advertising, wants you to know that Google is a top media property, too."
Even though I like my
Even though I like my current host, they are too expensive (or my sites are too popular): I'm getting additional bandwidth bills. I need to move the poorbuthappy domain. Poehosting looks good - anyone used them? Any other suggestions? My requirements are: multiple MySQL databases, PHP, over 10Gigs of bandwidth a month (and scalable) for under US$ 20. The usual (multiple emails, ...). Nice to have: Apache rewrite.
simplel?gica:creaci?n_web: "Nos basamos en los
simplelógica:creación_web: "Nos basamos en los estándares web para conseguir sitios atractivos, usables y eficaces."
Jonathon Delacour: Enabling CJK language
Jonathon Delacour: Enabling CJK language support. If you add, say, Korean characters to your text and a user hasn't installed a Korean font, they will see a bunch of boxes. What is a user friendly way of helping them out? Something like: "(Korean - only see boxes?)"
- Indicate which language it is
- Have a link to a page that explains how to install the fonts
Taxomita: distributed metadata for information
Taxomita: distributed metadata for information geeks: I plan to open source Taxomita after all.
I wanted to update my
I wanted to update my RSS feed, but after using the MT default templates I get validation error upon validation error (pubDate must be an RFC-822 date). Where can I find a valid RSS feed? (I was using 0.91 - I don't particularly care for 1.0).
Hackers and Painters: "I think
Hackers and Painters: "I think the answer to this problem, in the case of software, is a concept known to nearly all makers: the day job. This phrase began with musicians, who perform at night. More generally, it means that you have one kind of work you do for money, and another for love.
Nearly all makers have day jobs early in their careers. Painters and writers notoriously do. If you're lucky you can get a day job that's closely related to your real work. Musicians often seem to work in record stores. A hacker working on some programming language or operating system might likewise be able to get a day job using it."
CEO For A Day: Signal
CEO For A Day: Signal vs. Noise Weblog / Blog (by 37signals): "If you were in charge of 37signals, what would you do differently? Are we focusing too much on one thing and/or not enough on another? Are we missing opportunities or mostly getting it right? How does it look from the outside? What say you?"
Recent post on a usability
Recent post on a usability list, about security when entering username/passowrds: "Actually, in our limited testing so far, any user data entry errors have been immediately and easily resolved by the user without help (other than the error message). What I see happen in testing is: (for example) a user enters a wrong number or password, they read the "error" message explaining the entered information was incorrect, the user re-enters correct information (carefully) and gains entry."
Unless you are working from a Windows laptop that was previously connected to an extra keyboard and are now typing from the laptop keyboard (a typical scenario when logging in after taking your laptop away from the base station). In that case, you have to press a well hidden key combination or your keyboard will not function correctly: certain letters will show up as numbers. I was logged out from our network like this, on a Saturday. Worse than the caps lock key. One idea: if people misstype their password, give them an additional textfield to check their keyboard entry with their password, and explain how to fix keyboard problems. Like "Using a laptop? Type your password here (it will show up on the screen) to check your keyboard settings - they may change if you have unplugged an external keyboard recently or pressed the CAPS-LOCK key." (and include how to fix it) This may be overkill though - I have no idea.
Fifteen Tips for Remote Collaboration
Fifteen Tips for Remote Collaboration (via IASlash). I have found that working remotely with people you know well (ie. people you have worked with in person) works well. Working remotely with people you don't know that well is a lot harder.
Revenge of the Nerds: "Let
Revenge of the Nerds: "Let me start by admitting that I don't know much about ICAD. I do know that it's written in Lisp, and in fact includes Lisp, in the sense that it lets users create and run Lisp programs.
It's fairly common for programs written in Lisp to include Lisp. Emacs does, and so does Yahoo Store. But if you think about it, that's kind of strange. How many programs written in C include C, in the sense that the user actually runs the C compiler while he's using the application? I can't think of any, unless you count Unix as an application. We're only a minute into this talk and already Lisp is looking kind of unusual."
A new Amazon patent application,
A new Amazon patent application, filed in May 2002, but made public on Thursday, would cover a system that allows people to preorder a used item from an unspecified seller when that item isn't yet offered by anyone else on the site.
Like many people, I am
Like many people, I am continually amazed by the obesity of people in the US, and coming up with theories to explain it is kinda fun. I have two theories so far.
One: individualism. The US is an extremely individualistic society, and it shows in the way they consume food. People here costumarily order things like "a sandwich on this type of bread with extra that without that and with some that and something else on top, and can I have a water of this brand with that, oh, and make that sandwich with this type of mayo".
It's baffling. I often have trouble when ordering food because I can't do that. Kids are taught that way as well: they get to order whatever they want - it is the american way. Individualism also means family meals are probably less popular here than in, say, Europe.
Second theory: US is the country of the big. Portions are huge. Third theory: processed foods are cheaper than non processes foods.
(ok so I have more than 2 theories)
Fourth theory: infrastructure. US is the country of the cars. In Holland, almost everywhere next to the car lane, there is a separate lane for bicycles, and then one for people who walk. Here, it is hard to walk anywhere because it feels like you're walkig on the highway always (no lanes for bycicles). Kids get brought to school in cars or buses in most areas.
I'm probably wrongg or badly informed on many of these things, so feel free to correct me.
Fascinating: MELISSA BATESON: "Life is
Fascinating: MELISSA BATESON: "Life is filled with choices: a hungry starling has to decide which field to forage in, a peahen has to choose between the various magnificent peacocks she encounters on a lek and we have to choose which brands to buy every time we visit the supermarket. I am interested in how both animals and humans make decisions between alternative options, especially when the options on offer differ in more than one attribute."
Alphagalileo: "AlphaGalileo is the fast
Alphagalileo: "AlphaGalileo is the fast effective way to get news to journalists around the world. AlphaGalileo provides instant access to news, images, background information and a database of experts."
Edge: WHY DO SOME SOCIETIES
Edge: WHY DO SOME SOCIETIES MAKE DISASTROUS DECISIONS?: "My UCLA undergraduates, and Joseph Tainter as well, have identified a very surprising question; namely, failures of group decision-making on the part of whole societies, or governments, or smaller groups, or businesses, or university academic departments."
Diary of a Superfluous Man:
Diary of a Superfluous Man: "People used to be willing to put up with frustrating usability experiences, convinced that it was their fault technology products took so much time to learn. No more. Today people are as sophisticated as they are ruthless. Frequent interaction with the technology of our always-connected world has given users a sense of power, freedom, and control. People have the option to disengage at any time and demand that technology interact with them in familiar ways. People now expect the applications they use and the Web sites they visit to be usable. Period. Usability today is table stakes %u2013 it is what is required to let you into the party to play.
So why do we as a community of designers spend so much of our time and effort debating, blogging, attending conferences and writing essays about something that is akin to %u201Cshould the television turn on when the power button is pushed?%u201D Everybody agrees that the products we design should be usable."
trust-security-privacy: "Imagine a future where
trust-security-privacy: "Imagine a future where enterprise systems are distributed across continents, where applications are built from e-services and software agents acting autonomously and where people are using them on the move from almost anywhere.
Now imagine what spies, fraudsters and electronic vandals will do with those same tools and systems available to them."
A Distributed Product Review Data
A Distributed Product Review Data Standard (Stefan Smalla's Info Feed): "I think we could all profit from a decentralized way of standardised product reviewing." Nice. "It would have to hang onto some (actually many) centrally available product catalogues." Nope. It could use psi's for that instead: published subject indicators as used in topicmaps.
Semantic Blogging Demonstrator. Too bad
Semantic Blogging Demonstrator. Too bad they don't use facets or xfml, but a good blog anyways.
Ramana Rao: "Before the Internet
Ramana Rao: "Before the Internet became the Internet, I had access to perhaps one of the finest Intranets of all times at Xerox PARC in the
early eighties. There were amazing documents available, and it really deepened my appreciation of directly reaching the ideas of other living people through documents lying around on networks.
And to top things off there was a great library at PARC as measured in the quality of the librarians. Once I asked one of them, Kathy Jarvis, about famous papers. She pulled out a folder of papers with the word "Seminal" scrawled on a bunch of Xerox manuscripts. Many of these are now well-known because of various popular historical accounts and because the Internet is now full of people that also found these documents."
Usability News - CHI 2003
Usability News - CHI 2003 Feature: Testing... 1 2 3 4 5 ... Testing..., wherein Dennis Wixon brings some common sense to the usability profession: "the total set of problems is irrelevant. The true goal of testing is not finding defects but fixing them.". Amen brother. Read it if you want to find out why Rolf Molich himself predicts the downfall of the usability profession.
:: phpPatterns() - XUL: rendering
:: phpPatterns() - XUL: rendering GUIs with PHP: "What's particularily wierd about XUL is how little attention it's getting while (IMO) it's a truly outstanding technology. That probably has alot to do with who's paying the IT press to talk about their products (Open Source relies on developers to spread the word) as well as Mozilla being perceived to have "lost" the browser wars.
Given PHP's pervasiveness on the web, if the PHP Community as a whole began to "push" XUL, that situation could change radically."
I have a feeling that,
I have a feeling that, if I just understood what this was, I would get some insights of some kind. Via Tanya. Mushrooms might do the trick equally well though.
Making Intelligence a Bit Less
Making Intelligence a Bit Less Artificial (NY Times - free registration required): "To improve the recommendations, many software developers are doing an about-face from the mid-1990's, when they put their energy into getting computers to do all the work. Today they say that automated programs that look for patterns in customer data are not smart enough to detect a gaffe. Something more sophisticated is required: the human mind.
People are becoming a critical component: analysts who understand why a particular type of music appeals to some people, categorization experts who know how to cross-reference material, retail executives who tweak the system to improve the bottom line and reviewers who check for nonsensical or offensive results."
Horizontal CMS Tools: "You may
Horizontal CMS Tools: "You may add links to a Listing, a Search, a faceted Directory, and a Feature Comparator to your CMS site. Simply select the appropriate code below and paste it into your site."
This is very cool. Something I wanted to do for years, but now someone has done it for me. Have a look.
Google Buys Applied Semantics: "In
Google Buys Applied Semantics: "In addition, the purchase gives Google a presence in Southern California, where it hopes to recruit new engineering staff. Overture is already based in the area, and its Pasadena headquarters is only 30 miles from Santa Monica-based Applied Semantics. The close proximity means that if Google and Overture are both after a particular engineering candidate in Southern California, accepting a Google offer will no longer require relocation to Northern California."
Taxonomy Warehouse - A Comprehensive
Taxonomy Warehouse - A Comprehensive Web-Directory of Taxonomies. Excellent. If only they would make their database available as XFML - then we could browse it in Facetmap and use that as a superior browsing interface.
Wireless News: Why Blogs Haven't
Wireless News: Why Blogs Haven't Stormed the Business World: "That way lies trouble. While the actual pages in a blog may be simple HTML, the sum total of elements in a blog is a giant heap of files and folders understood only by the tool a blogger is using at present. What would happen if you were to switch tools tomorrow? With even the simplest blogs, many users would be daunted by the need to move files, change directories, get the new tools to hook up with the old. In short, each new tool would break your current blog. There simply is no portability under the current structure.
While such a situation can be a frustration for individual users, it could be a huge barrier to entry for blogging in the enterprise. Just as instant messaging has been hit with claims that its security and bandwidth use are not efficient on local area networks, the heap of content produced by blogging is not the ideal knowledge store a company might wish to produce as a result of employee participation. It is just a big heap of stuff. What's needed is a uniform way for every blog tool to understand the blogs created by another tool and to pick them up when a user switches tools, much like the way browsers can share HTML."
Nonono. While Ray identifies the problem correctly (blog knowledge is unstructured), the solution is NOT to make blog tools exchange their content (even though that would be a nice feature). Exchanged content is still unstructured. The solution is to add a flexible layer of metadata on top of the existing blog content, whether that content be in a database, an exchangable XML format or identified by URLs. The technologies exist: use Topicmaps or XFML.
Lou's Enterprise Information Architecture Seminar
Lou's Enterprise Information Architecture Seminar is kicking in, have a look if you can easily get to Washington, LA or Chicago.
Art House Digital Cinema Is
Art House Digital Cinema Is Here: "We%u2019re developing a national network of specialty screens, called EmergingCinemas, by entering into joint ventures with local cultural centers, such as museums, performing arts centers, and, perhaps the most exciting of all, restored %u201Cmovie palaces,%u201D via a strategic marketing alliance with the League of Historic American Theaters (LHAT). New digital technology can return %u201Cthe movies%u201D to these grand old venues, which in many cases have abandoned an ongoing cinema offering. We%u2019re providing the required hardware, the programming and the marketing expertise for them to have an ongoing quality cinema offering for their communities."
The Rogue Librarian -- notes
The Rogue Librarian -- notes from the Book Culture talk at SXSW: "Half of all the web sites created in 1998 are now gone. 320 Million websites exist, with a new one being added every 4 seconds."