Another in my list of

Another in my list of poorbuthappy projects: StructuredSocialInteractionTool.

# Nov 22, 2002

a n t e n

a n t e n n a: Tinderbox the Visio of note taking software.

# Nov 22, 2002

Video blogging: interesting.

Video blogging: interesting.

# Nov 22, 2002

The Snewp searches blogs, news

The Snewp searches blogs, news sources and forums, and the nice thing about it is: you can get search results as an RSS feed. Yum.

# Nov 22, 2002

Discussion about the International Children's

Discussion about the International Children's Digital Library on the Sigia-L list: Alfred Werner: "I engaged an expert - my nine year old son. He thought it was interesting enough that he asked me to install it on his computer. There are a few problems with the interface ... the loopy back arrow isn't obvious, moving your selection to the box up top, which you then click to get it to move back to the main 'action pane' - also non-intuitive. When my son got lost, he just clicked on the house and drilled back in... Once you play with it - it's pretty straight forward. I do like the spiral view of the book - it's just cool. I think for the audience they should add more sound effects - subtle but present. I would like to see the thumbnails slightly larger or clearer - it's hard to tell what you're getting without committing to opening a book. "

Candy Schwartz wrote (not archived yet I believe): "The Suffolk Law Library catalog lets you search and limit by binding colour for many reference books, and the idea of size and colour as book search attributes for catalogues was actually discussed in the mid to late 60s. This is the way people remember books. Also, at least one library catalog (not easily accessible over the Web) has used a completely graphical interface (not as elegant as the newest, but this
was a decade ahead of its time). Want to look for books on romance? Pick the two lovers picture. There are also several catalogues which let you
search for books by attributes other than normal (check out Book Forager)"

Book Forager is indeed another fascinating approach to browsing faceted classification systems where the facets don't contain topics but values within a range (from "very scary" to "very safe" for example). If the topics where set up to mirror that structure (very to not at all for a certain characteristic), this info could be easily expressed in XFML, although that would mean imposing a semantic limitation that isn't inherent in XMFL.

# Nov 22, 2002

Good Experience has an excellent

Good Experience has an excellent interview with Maryam Mohit of Amazon.com - the first peek inside their user experience approach I have ever seen.

# Nov 22, 2002

Syndication News from Bill Kearney

Syndication News from Bill Kearney has an XFML feed (not sure I blogged this before).

# Nov 21, 2002

Crude faceted browsing interface (using

Crude faceted browsing interface (using search not browse except for the colours): you can find books by colour as well as a bunch of other attributes.

# Nov 21, 2002

This bears repeating: The Information

This bears repeating: The Information Awareness Office. What is "truth maintenance" anyway? Scarily, this is not a joke. I live in this country.

# Nov 21, 2002

What lies beneath: excellent article

What lies beneath: excellent article by Adam Greenfield shedding some light on that thing called "business requirements". (You know, the one we need to make play nice with user requirements). An important article in the struggle to cross boundaries between disciplines. IA has been doing well in understanding other disciplines, except for branding (making headway there) and business. Many IA's lack an understanding of branding and business issues like positioning, business strategy or lock-in. We need this: business strategy has a direct and observable influence on the design of products (including websites). When IA's lack understanding of business issues, that direct link between business goals and design gets severed. The business guy won't understand design in depth. The designer won't understand business in depth. IA's should be able to ask good questions in both domains, thus helping making design accountable .

# Nov 21, 2002

Distributed Metadata

Vanderwal points to Structured Content: What's in it for Writers?. Key insight: "Very few people are willing to change the way they work in order to make somebody else's life easier."

A similar question for metadata: what's in it for writers/indexers? I believe this is one of the unsolved issues in the whole metadata field. The answer tool-vendors give is: "The machines will do the work". I don't think so. The machines can assist the work of humans, but there is a deep reason why people should do metadata work: without actually working with categories (ie. if you have them generated), you won't understand/internalize them. The best categories are the ones you create yourself - they are structured the way you work/think. People do index stuff for themselves, but you can only impose limited structure upon that indexing because everyone sees the world differently. So the challenge becomes: how do we use people's personal indexing so that it becomes usable by others as well? How do we tie in bottom up structuring with top down? The distributed metadata approach has potential there. Unproven potential, but as the saying goes, there's hoping.

# Nov 21, 2002

Webgraphics points to ONContent, which

Webgraphics points to ONContent, which provides free syndication feeds. The difference with Newsisfree seems to lie in that ONContent focusses on feeds for web people, including design, techies, IA's and such, and offers some categorization of these feeds. Also, they don't search out feeds, rather you sign up to get greater exposure. Their FAQ explains some more. Their sign-up form sucks though - no indication of required fields and when you don't fill one in on the next page all your entries are erased. Stopped me dead in my tracks.
They display a small text ad with each feed, a clever business idea that I hope will take off (in a respectful way). Related: I find myself browsing a few sites in the morning and then switching to my newsreader.

# Nov 21, 2002

CI Day 3, part two

The content inventory we are doing uses more categories than the usual ones (ROT and title). I am realising Excell is not a structured dataformat - it lets you enter bad data and generally mess things up, especially if things are to be imported into a database later. I did set up some dropdowns to structure the categories (so you don't type "redundant" once and "redundent" the next time) but that was it. There is replication of rows and other evil things.

Content Inventory Tip 4: When doing complex categorization, use structured data entry as much as possible. More specific: be careful when ordering columns in Excell. If you order a column alphabetically, the other columns don't order with it. If you assume they do (as me and others I have talked to did), and order a few columns, you will have messed up your spreadsheet beyond recognition and will need to spend a lot of time fixing it. (Yes I did.) In order to order all the columns, select them all and then select data>sort.

# Nov 20, 2002

Browsing faceted classification? A childs game!

"You can click on as many of the category buttons as you would like. Clicking on more of these buttons will give you a smaller number of books to look at."

This is fucking brilliant. Thanks to Ian Bruk for the pointer. The International Children's Digital Library (ICDL) is a 5-year research project to develop innovative software and a collection of books that specifically address the needs of children as readers. The interface uses a Faceted Classification combined with a Zoomable Interface (looks like it uses the same engine as Photomesa), and you know what: it works. For kids! I am in awe.

You can try it out (it is a Java app) right here: you'll need Java installed on your machine (it's probably there). What I want now is for them to import XFML. Imagine the possibilities.

They have a video (link to download page - video is 24Megs) about the making of ICDL. A must see if you have the bandwidth - it's really good: "I actually like the French one, because if it was in French and English it could teach you some words in French." - "Sometimes I read the book over again - sometimes I figure: this has to be a happy or a sad book". What a great team! Participatory design example: (member of the kids team) "Bug Bug, I found a Bug!".

# Nov 20, 2002

Simon goes with the blue

Simon goes with the blue RSS button instead of the classic orange XML one. Dave mentioned standardizing on buttons is good - I agree, but he shouldn't have chosen "XML" for an RSS button.

# Nov 20, 2002

Content Inventory Day Three

Content Inventory Tip 1: If you have content on a wide variety of sites, order your URL column alphabetically to get an overview of which pages are on the same (sub)sites.
Content Inventory Tip 2: Take regular breaks.
Content Inventory Tip 3: before starting a detailed content inventory (bottom up), do an initial CI exercise and some top-down work: get a good overview of what is there and try to generalize some rules about ROT.

# Nov 20, 2002

Hey, an article about metadata

Hey, an article about metadata by Tanya!

# Nov 20, 2002

We need some sense in

We need some sense in the naming of XML feed buttons. I have seen buttons called "XML" (a de facto standard, I guess it is too late to change this), "RDF" and "FOAF" (and "XFML"). Rule: the button should name the feed standard ("FOAF" or "XFML"), not the language it's expressed in ("RDF" or "XML").

# Nov 20, 2002

Mark Pilgrim keeps them coming,

Mark Pilgrim keeps them coming, the man is a machine, I don't know how he gets so much done: Recommended Reading: http://poorbuthappy.com/ease

# Nov 20, 2002

Inbox Buddy: surely a useful

Inbox Buddy: surely a useful product but with the typical branding mistakes that come with products developed by techies only. Two taglines, neither of which makes much sense (one says "you hate email and now you'll hate it less", the other one says "this is such a cool product technology wise"), a confusing value proposition (and a badly defined target audience it feels like), stock images. As I said, I'm sure the product itself is good though.

# Nov 20, 2002

The Benetech Initiative. Here's a

The Benetech Initiative. Here's a Stanford Talk (broadband only) by the founder.

# Nov 19, 2002

Content Inventory day 2

Content inventory, 3828 pages, a lot of them PDF files. I am accessing them through a VPN and entering the categories for the CI in excell. Yesterday I spent the morning setting up the excell spreadsheet - deciding on the categories, I now have a dropdown in the "content comments" column with 13 items: "not applicable", "could not access", "ok", title", "outdated" and so on. There is a column next to that for written comments.

I spent the afternoon doing the first 123 items, with help from the person familiar with the content who explained me a lot about it. The content inventory is more detailed than what I understand people usually do. Today I am working from home and hoping to get a lot done. First problem: getting the VPN client to work.

# Nov 19, 2002

Facetmap has a cool new

Facetmap has a cool new feature. If you have an XFML export of your blog, you can now point facetmap to that and you will have an always up to date faceted browsing tool of your website. Travis also introduced a funky "link to an external facetmap" feature of which the implications are not clear to me yet but it has potential. My up to date facetmap.

# Nov 18, 2002

Matt Jones: "The main thing,

Matt Jones: "The main thing, the only thing, really -- was that we had a great team, that was allowed to work as a team."

# Nov 18, 2002

[Aquarionics] Meta - Metadata: "Data....

[Aquarionics] Meta - Metadata: "Data.... about data... is the happiest data....". The way forward as XML feeds multiply: have a separate page with all your metadata, including descriptions of what to do with it.

# Nov 18, 2002

Another XFML feed: Gotzeblogged: Facets

Another XFML feed: Gotzeblogged: Facets of a blog. The amazing thing is people are playing around with this even though practical applications are still limited (Facetmap is the only one right now).

# Nov 18, 2002

Bill Kearney explains XFML better

Bill Kearney explains XFML better than I do: "If they wanted to get an 'overall picture' they'd benefit from using something like XFML. With XFML it's possible to deliver a pretty large file that contained the topic framework and associations of the items. This would, essentially, be ALL items from the site. Although, one could consider using a dynamic XFML generator that constrained the data to within certain ranges (like
by year) but that's a side-issue. Rather than have the XFML contain content it just contains the topics, titles and URL of the actual items themselves. This way if someone wants to find out what items exist in within a topic they don't
have to crawl the site looking for it. They can pull the XFML and THEN decide which items to read.

# Nov 16, 2002

Stats.

This blog takes up about 8% of the total amount of visits (36000 visits a month) to poorbuthappy.com (which contains other websites of mine like the Colombia website, of which the discussion pages take over 30% of the hits to this domain). Search engines bring about 15.000 referrers a month (mostly Google, October 2002 stats), news aggregators (RSS) bring about 1000 referrers a month (and growing). I removed all pictures from my Colombia site beginning this year and optimized my pages because I hit my bandwidth limit (3 gig a month), but now I am almost hitting it again. The ease blog is responsible for half a gig a month. I don't want to make the page shorter because I think that reduces the value (I like long blogs). Some optimization should keep extra costs off for another few months, but then what? I will have to pay about $450 a year extra. I am looking for cheaper alternatives and bandwidth optimization techniques.

# Nov 16, 2002

Burningbird: The White Shoes of

Burningbird: The White Shoes of Technology: (via Dave) "This week, the RDF Working Group released drafts of six working documents for the RDF specification. Six. That's a whole lot of work. However, rather than getting a pat on the back with a quiet "Well done.", the group has seen their effort catechised mercilessly."

Opening discussion about your efforts seems to, again and again, invite some people to criticize it rather mercilessly, seemingly from a "I wasn't invited to your party so now I'll crash it" point of view. I luckily haven't had that problem yet with XFML (knock wood), but it seems something I've been seeing a lot lately.

# Nov 16, 2002

Bill Kearney: "Most data is

Bill Kearney: "Most data is currently not being shared with any sort of metadata applied, let alone smart stuff like XTM or XFML. Having a starting point will help make the value of metadata obvious. It's that nasty chicken-and-egg sort of problem. And here we're sort of arguing over what kind of chicken to use and we've got no eggs (and the users just want breakfast).
[...] the interim period of chaos really puts the technology to the test."

# Nov 16, 2002

Licenses Down, Services Up: One

Licenses Down, Services Up: One of the categories of software that is increasingly being commoditized by Open Source solutions is the area of Content Management. (via Simon)

# Nov 16, 2002

Photoblogs

Photoblogs.org (via Lucdesk) I feel a new artform coming up. I have been wondering for a long time how photography and the net can get happily married, online albums ("online albums"! The expression alone makes me feel bad) just don't cut it. Maybe photoblogs will.

Apart from the usual amateur "look I can copy a professional" stuff, there are some good finds out there. Noah Grey has good pictures, I'm just not sure if he has found the optimal format, it feels like an exhibition, not a website.

Marc North is promising as well, I think he needs to evolve his style some more (witness these earlier first-year-in-photography-class pictures) but there is potential there. The actual pictures are hidden behind a tiny link at the bottom of the page though.

Way -> blue has got the format down pretty much. Small studies (6 pictures about a theme), and pictures first, navigation second. One tiny addition that could help: pre-load the next picture while watching the current one. Decent stuff, sometimes lacking relevance but also with a refreshing down-to-earthness in its choice of topics. Photography for the joy of it.

I just noticed photoblogs seem to limit the amount of pictures on a page (to 1). I think that's good - focusses the attention and saves bandwidth. If you count the amount of pixels used for content versus navigation I believe photoblogs would come out as clear winners. That's a good thing.

Life through a lens uses frames (no linkable URL's) and ha a different approach: it posts little groups of pictures (5 to 8) on one page. The photographer is clearly experimenting with form, shape and colour, but seems to be lacking some voice. Feels like second-third year photography school. I like the presenting of lots of pictures on one page, but it does make you skip some.

Halftone experiments as well, but with content instead of form. It has some focus and has a few pictures per topic: complete strangers, don't think.

Brandon's photoblog shows groups of pictures per date, but more than one date on the homepage, more like a classic blog. I like this format less: it takes attention away from the pictures.

Shutterbabe has, apart from a great title, an approach based on the MT-format: a main picture, with additional pictures hidden behind a "more" link. Thematically: buildings and friends. Once you find the little arrows (Fits law!) it's easy enough to browse. Lots of experimentation, the early beginnings of a personal style.

Using my back button a lot I notice I spend at least 15 pages on each of them - photoblogs invite browsing. (the fast line helps)

Slower.net: vibrant style that slips into 80s now and then, some personality. Simple blog format: latest on top.

There are many more. Let me know if you find a really good one, from this quick survey of photoblogs I feel a lot of them lack the personality lots of classic blogs display. Too much copying of commercial styles ("Look ma, I can take pictures just like the ones in National Geographic!"). Not enough rawness.

On a related note, I bought this Robert Frank book on the street in NYC last weekend ($35). Amazing stuff.

# Nov 16, 2002

The taxonomy market

I have been looking a bit at the market for taxonomy software. It is a category that's taking of fast and there is a lot of consolidation going on. No clear market leader has emerged yet, but once there is one they should make a lot of money. Most software (here's an example:
Semio's taxonomy browser) relies on three flawed ideas:

1. A focus on technology and overly relying on automatic creation of taxonomies and indexing.
2. Simple trees, no facets or systematic advanced types of relationships.
3. Taxonomies without user research.

The promise these companies sell their products with is (in varying degrees): "Automates the creation and maintenance of a taxonomy." While I certainly agree automation has an important part to play in taxonomies (especially the keeping-up-to-date part of them), I am not sure this approach will bring large benefits. Maybe it will though, maybe some taxonomy (however flawed) is still a lot better than none? I am not sure.

# Nov 16, 2002

I feel the pain of documents unfound

New Architect: Bottoms Up: "I have been flabbergasted in recent months by taxonomy construction projects in Fortune 500 companies. Some completely lack user research, and there is often a fierce resistance to discussing how the taxonomy will be used. Let's just focus on the taxonomy, they say. We don't want to get distracted by implementation details.
[...]
Inspired by Yahoo and encouraged by portal software vendors, many Web and intranet managers have embarked on a long, painful, and doomed journey to build a single, all-purpose enterprise taxonomy. "

To which Victor responds: "Interestingly, I've been experiencing the opposite scenario. Recently I've been meeting people, usually technologists toking at the XML pipe, who only want to do bottom up design. When I ask, 'Who are the users? What are their intentions? What is the scope of your project?' I find a lack of solid answers. Balance (of top-down and bottom-up) is my new rallying cry."

So we have:
1. The visionary business dude: "We need a taxonomy. Everyone else is getting one and I read all the literature. It says 'fuzzy matching technology'. It says 'baysian logic'. It says 'huge improvements in technology'. I feel the pain of documents unfound, will this save the day?"
2. The project manager: "I was told to do a taxonomy. Let's get on with it, I have a deadline. We'll do a usability test before launch."
3. The XML technologist: "Ah, some good data analysis work coming up. I'm gonna enjoy this, I shall sit in my cube and do intelligent things."

With all due respect to each of these difficult roles that I could never take on because of a lack of skills on my part.

# Nov 16, 2002

Issues in Crosswalking Content Metadata

Issues in Crosswalking Content Metadata Standards - National Information Standards Organization (NISO): "To reach the broadest community of information workers, metadata must be made available in accordance with a number of popular content metadata standards. As the number, size, and complexity of content metadata standards continues to grow, supplying the metadata for each standard becomes more and more repetitious, time consuming, and tedious. In order to minimize the amount of time needed to create and maintain the metadata and to maximize its usefulness to the widest community of users, there is a need for the metadata created and maintained in one standard to be accessible via related content metadata standards. " Outlines the challenges with presenting your metadata in all the applicable formats, something I am thinking about with all the XFML work going on.

# Nov 16, 2002

Stratify Buy-Back Program for Semio:

Stratify Buy-Back Program for Semio: a lot of grabbing marketshare going on in the taxonomy/search space: "The Stratify Buy-Back Program for Semio allows an easy migration path for Semio customers to upgrade their installation to Stratify software. Available through December 31, 2002, the program allows a customer to receive 100 percent credit, up to $100,000, for their Semio license towards the purchase of the Stratify Taxonomy Builder, Classification Server, or complete Dicovery [their error] System."

# Nov 15, 2002

Asking information architecture questions is

Asking information architecture questions is important, here's one: I get asked Why do we need IA if we work on simple sites in the same industry that are always similar a lot. I'm working on the answer - any ideas? What are the elements of IA that can be reused in a situation like that?

# Nov 15, 2002

Virtual Worlds: Lead Line: "an

Virtual Worlds: Lead Line: "an authored social environment." Shelly Farnham, the social psychologist who set up the user tests, says the main idea behind Lead Line was that every situation in your day-to-day life is scripted. She says, "A lot of problems occur in online situations because people don’t have the same kind of social script. Our idea was that you could improve online interaction by providing people with a script towards that interaction." See Scripting Business Social Interactions (PDF)

# Nov 12, 2002

AIFIA | Taxonomy: "What is

AIFIA | Taxonomy: "What is the IA Taxonomy?
AIfIA plans to establish a standard IA vocabulary for the field of information architecture." I find this confusing use of language. The page goes on to describe this IA "vocabulary". Even with all the confusion regarding these terms, a vocabulary isn't a taxonomy. A taxonomy can be a type of controlled vocabulary, yes. I guess I'm nagging now.

# Nov 12, 2002

Library Juice 5:33: "They are

Library Juice 5:33: "They are multiplying like rabbits. They have names that make us smile, as their humorous incongruity attests to the persistence of librarian stereotypes: Anarchist Librarians; Angrylibrarian; Barbarian Librarian; Bodybuilding Librarian; Bellydancing Librarian; The Leather Librarian; Gothique Librarian; Librarian Avengers; The Rabid Librarian; The Renegade Librarian; The Rockabilly Librarian; The Rogue Librarian;
Ska Librarian; The Stripping Librarian.

# Nov 12, 2002

Section 215 (library cartoon)

Section 215 (library cartoon)

# Nov 12, 2002

We are defining standards, use

We are defining standards, use cases and such for distributed metadata at Yahoo! Groups : xfml. I think it's all kinda funky and revolutionary: why not join in!

# Nov 12, 2002

The strategy of technology.

I am reading up on the strategic side of technology (not that I want to be anything other than an IA -it's just interesting). On the SIGIA-L list (thread 1, thread 2), I got some good recommendations for stuff to read:

Crossing the Chasm by Geoffrey A. Moore, Regis McKenna - it's lying on the shelf until I finish the next one.

Information rules by Hal Varian and Carl Shapiro is brilliant. It clearly describes how things like lock-in and economic network effects work, and how you can deal with them in your strategy. Required reading if you are into this stuff.

Dave Winer discusses Strategy Tax: when a product has to sacrifice some things for the greater good of the strategy of the company.

I was also pointed to the website of Mohanbir Sawhney: ok but not nearly as interesting as the above links.

More links/books appreciated!

# Nov 12, 2002

I have a gut feeling

I have a gut feeling Macromedia's Contribute is going to kick some ** in CMSland. There is limited info on the MM site, so here goes:

Web Graphics: "[...] was excited to find what I was looking for: plenty of lockdown controls. For instance, you can allow only text to be edited, you can permit no styling, you can control how paragraphs and line breaks are rendered–so over zelous clients can’t inadvertanly ruin your layout design. Another well thought out feature, “key file” creation: elminates having to send complicated connectivity instructions–just create a key file (which can be directly emailed, or saved to disk) and they can double-click to gain access according to the rights you set up in the key".

Think Secret: "Using Contribute and an encrypted key, a client can log in and change text and images on pages authorized by the web designer. The client could also be authorized to add new pages and make other modifications, as per the many different levels of access controls, all set by the webmaster."

Aaron Swarz: "To the two-way Web!"

Jeffrey Zeldman: "[...] new $99 desktop application. [...] Users can grab content from non-standards-compliant apps like Microsoft Office; Contribute will clean up the code and can even convert presentational tags to CSS and generate accessibility elements and attributes. Version control is also included. We saw this product twice before it was released and plan to buy copies for selected clients. It is perfect for those who can’t afford or don’t need a full-blown Content Management System. "

Update: More on the CMS list (archives not online): "Including a group editor, user management, fool-proof code stripping, review-by-email etc. No database, so no real CMS - just a $100 license and off you go. [...] MacroMedia Contribute definitely adds a new flavour to the CMS bouquet. [...] the product must "download" the HTML template from the server and then the end user edits it. [...] It is important to note that Contribute is NOT a CMS. It is a client side tool that you drop into your existing production workflow."

Update: Evolt: gets the technical details down.

# Nov 12, 2002