The top ten usability problems

The top ten usability problems in Mozilla. Developers are slowly getting into the usability game, and that's a Good Thing for open source. I believe OS will make it if they follow (or stay ahead of) the curve from functional to usable to invisible software. We've done functional, right now the challenge is to make it usable.

# Aug 15, 2002

I had an insight that

I had an insight that let me simplify the XFML DTD a lot: now the only things in an XFML document are facets, topics and pages. Nothing else. XFML DTD 0.7 and example file.

# Aug 14, 2002

Anyone used cloudmark? (anti spam

Anyone used cloudmark? (anti spam service)

# Aug 14, 2002

Switching to Outlook: why is

Switching to Outlook: why is it so slow getting email from my server? Anything I should know? (Screenshot)

# Aug 14, 2002

Use language to design a mental model.

Designing a mental model: Six Degrees - Why messages, files and people?.

I am in the process of designing a mental model for a metadata app I'm working on, and it is fascinating to think about the choices you have, and the way a mental model is closely related to language: the nouns and verbs you use to describe what is going on. I think I need to find some good books on linguistics. Any recommendations?

What do I call my "metadata"? "XFML map" or "metadata document"? Metaphors abound. "Connections" or "links" between topics? One of my best inventions I think so far on this is that each map has a "network". Just saying that: ...

"A map has a network of connected maps around it"

... explains a lot of the philosophy and the technical details of XFML. No further explanation. One word! Before I said that, you may not have known this thing, after I say it it is obvious. Questions will arise:

"How is a map connected to other maps in its network? - Through connections between individual topics."

The word "network" conjures images of connected maps, exactly how I want users to visualise this. Use language to design a mental model. Language, especially the categories and metaphors you choose, guides thinking. I've been reading Frank Herbert (again) - gotta be careful with that.

# Aug 14, 2002

I have used Eudora for

I have used Eudora for years as my email app, mainly because I was worried about virusses with Outlook and didn't want to succumb to MS. The last few weeks it started crashing on my machine, so now I'm moving to Outlook after all. It also means I can finally try out SixDegrees. Oh wait, darn, my trial installation expired and I never even used it (because I was using Eudora - SixDegrees doesn't support Eudora yet). What now?

# Aug 14, 2002

Robert Barta wrote an excellent

Robert Barta wrote an excellent topicmap tutorial this time using AsTMa, another way of expressing topicmaps (usually XTM is used). AsTMa= Authoring Tutorial. Check it out!

# Aug 14, 2002

A thoughtful post by DonnaM:

A thoughtful post by DonnaM: Content Inventory - when is it enough?

# Aug 14, 2002

Reminder for self: dchat.

Reminder for self: dchat.

# Aug 13, 2002

Simon did a great job

Simon did a great job on email archives, one of the last bastions of techie-induced design where nobody seemed to have heard of usability or design. Finally, that is changing. css-discuss archive.

# Aug 13, 2002

As you may know, I

As you may know, I am coding some software that works with XFML. I am going to do some testing end August, through September. I want to find out if the philosophy of XFML (= "Distributed, loosely connected metadata can solve the problems of badly entered or very specific metadata.") holds up in real life.

If you have a weblog or content site and are interested in this exercise, get in touch. People joining will be expected to write about their experiences good and bad with authoring faceted metadata, I'll set up a central weblog for that.

# Aug 11, 2002

Sticky test

This post should only show up at the top of the working without a job category.

# Aug 10, 2002

Four thousand two hundred pages

Four thousand two hundred pages driving Donna nuts. Is a content inventory really worth the work?

# Aug 8, 2002

Joshua sees the light. My

Joshua sees the light. My take on this: don't size text. I've given up on it. What's wrong with default text sizes anyway?

# Aug 8, 2002

Victor points to this good

Victor points to this good looking faceted browsing interface and notes exactly how clever it is in its focuss on its audience on the result page.

# Aug 8, 2002

Cell Biology (washingtonpost.com) (via Peterme):

Cell Biology (washingtonpost.com) (via Peterme): "When somebody turns off their cell phone for you, it's true love."

# Aug 5, 2002

The whole metadata thing I'm

The whole metadata thing I'm working on with Simon Willison is becoming more and more obvious. I'm really surprised nobody has done this: the more I think about it and now that it's taking shape, the more absolutely obvious it seems: metadata should be syndicated and connected. Somewhat like news items (RSS). I can't even remember why exactly it took me so long to get my head around it all.

Thanks to Simon's Secret XML Powers, it's also turning out to be surprisingly easy to code. I wouldn't be surprised if we have working code in about 20 hours of work. I'm interviewing this week, so I don't have a lot of time for coding, but even so it's not as much work as I'd thought. I think we're succeeding well avoiding the political pitfalls that make the RSS specifications such a mess - the advantage of dictatorship I think.

Coding together while living in different countries seems to be working out as well - mostly because we divide our work clearly. We'll see how it goes, I'm curious how we'll deal with coding together without using CVS or some versioning system.

I think the first real life applications will be on my colombia website, and then I want to make it work with a mailing list archive. Maybe the Sigia-L list? We'll see how it goes...

# Jul 29, 2002

Work on the Secret Metadata

Work on the Secret Metadata Project has started...

# Jul 29, 2002

Techie stuff IA's need to

Techie stuff IA's need to know. (I know, I was going to stop posting. I'm trying, really!)

# Jul 24, 2002

Semantic Research Inc.: "Semantica is

Semantic Research Inc.: "Semantica is expert-centric: We recognize that every organization, at all levels, has subject matter experts that have tacit understanding of the organization's processes, markets, products and assets. "

# Jul 23, 2002

Usability Junction: a new South

Usability Junction: a new South African usability company, set up by a friend of mine. If you need South African usability testing, contact them!

# Jul 22, 2002

The Disintermediation Blues / On

The Disintermediation Blues / On the sad state of online car- and mortgage-buying services: "It's not news that in recent years people with expertise (or, heaven forbid, degrees) in the social sciences were usually ignored when it came to handing out the top job in Silicon Valley" (Still taking time off, just couldn't help myself posting this for future reference. Via IASlash.)

# Jul 22, 2002

A few weeks off

Since it's the fashionable thing to do, I'm gonna take a few weeks off from this blog. Got a book to finish, a job to apply for and summer to enjoy. You enjoy too!

# Jul 19, 2002

Simon Willison: "Moment of realisation:

Simon Willison: "Moment of realisation: I just figured out what it is about Flash that bugs me so much. Flash is rubbish at text. Sure it can render text in pretty ways, but it never feels like real words. Flash takes good old fashioned text and locks it away in a pretty but shallow world, one that is out of reach of search engines, screen readers and my all important right mouse button. What good is text is text if I can't search it, select it, copy it, paste it and generally processs it in whatever way I see fit?"

# Jul 17, 2002

Amazon Light: very very very

Amazon Light: very very very cool. This amazon interface (based on Google) might actually be more useful than the real amazon.

# Jul 17, 2002

Lycos are looking for a

Lycos are looking for a usability engineer in Boston, MA (USA). More usability jobs.

# Jul 16, 2002

Another Tire Swing Cartoon although

Another Tire Swing Cartoon although I preferred an earlier version (but were did it go?). More usability comics

# Jul 15, 2002

Need a summer project?

Need a summer project?

# Jul 14, 2002

Upgrading Movable Type went smooth

Upgrading Movable Type went smooth :)

# Jul 14, 2002

Shirky: Communities, Audiences, and Scale

Shirky: Communities, Audiences, and Scale (In case you missed this in April - I did)

"Can we have a medium that spreads messages to a large audience, but also allows all the members of that audience to engage with one another like a single community?" The answer seems to be "No."

# Jul 14, 2002

Clever discussion on webgraphics about

Clever discussion on webgraphics about generating navigation for a website in Flash automatically from a link tag that points to a file containing a TOC (XFML maybe?).

# Jul 14, 2002

Wired 10.08: The Bandwidth Capital

Wired 10.08: The Bandwidth Capital of the World

"AT FIRST GLANCE, Seoul seems like just another sprawling metropolis: Its buildings, hastily constructed with dubious financing in the months leading up to South Korea's 1997 economic crisis, are the sort of blocky, concrete-and-glass high-rises that give many modern cities the air of prefab homogeneity. Wide boulevards are choked with the oppressive traffic common in East Asia or, for that matter, Silicon Valley. Megamalls and underground shopping centers filled with Body Shops and Burger Kings cater to teens and young professionals. There's none of the high tech visual overload you see in Tokyo, or the clean-scrubbed, old-meets-new urbanism of Scandinavia - nothing to indicate that Seoul is the most wired city on the planet."

# Jul 12, 2002

Functional Spec Tutorial :: What

Functional Spec Tutorial :: What and Why: a really good looking tutorial.

# Jul 12, 2002

Amazon.com: Information Architecture: Blueprints for

Amazon.com: Information Architecture: Blueprints for the Web: Christina is still editing, but the book virutally exists :)

# Jul 12, 2002

Many people pointed to this,

Many people pointed to this, here it is for my own archiving purposes: After the Dot-Bomb

# Jul 11, 2002

ieSpell - Spell Checker add-on

ieSpell - Spell Checker add-on for Internet Explorer" "ieSpell is a free Internet Explorer browser extension that spell checks text input boxes on a webpage."

# Jul 11, 2002

The papers for IBM's Make

The papers for IBM's Make IT Easy conference 2002 are up (via, again, Victor).

# Jul 10, 2002

Centrally imposed metadata structures aren't sexy.

Victor points to Dubliners, in which Joe Clark (when is that book published? I'm waiting for it!) laments that Dublin Core isn't used. Ha, I know why: centrally imposed metadata structures aren't sexy. Ask Victor : his categories are crazy as hell, but they are his. That's the point. What would be the value for him adding boring metadata that is so general to the point of becoming useless. That's why I have hope for XFML.

# Jul 10, 2002

I'm on the plane reading

I'm on the plane reading up on some blogs I've missed lately! No, it's not Internet over the Atlantic, it's IE's Work Offline feature (Mozilla has it too). Very very cool. I wish there was a way to just point my browser to a set of bookmarks (when am I gonna get a decent bookmark managaging function?) when on a fast connection and say "suck them all in baby, I'll watch them offline". Maybe an idea for the Moz guys?

PS: I'm typing this on the plane as well, in Notepad. I also wish there was a way for Movabletype to work offline. But I guess that's what we have Radio for.

I've been using Photomesa for a few months now, and it is great. ZUI's (Zoomable USer Interface) are a great and logical way to manage your picture collection. I've got three months worth of pictures in there, and I see no problem scaling it up to many years of pictures. It's too bad nobody has made a commercial product out of it (it could do with a bit of polishing and additional features). For that matter, it's too bad nobody has made a decent picture management tool, ever, as far as I know. I'm a photographer by training, and I know there's a market there. I'm sure a company could easily create an amazingly useful tool that all professional photographers and many consumers would use. I'm not sure why that hasn't happened, but it's dissapointing. Maybe because it would be too easy for MS to incorporate the zooming metaphor as an option for viewing folders in their next release of Windows, thereby killing the product mentioned above. No, that's not it, the zoomable interface is only part of what I want, there is a lot more: annotation, proper metadata, ... MS actually have some decent research on this, too bad I can't find it - wanna try? My email+blogging time is limited to 40 minutes today and they're running out.

Innovation seems so damn slow.

I just found the preview edition of Groove on my machine again, an online collaboration tool. Anyone care to install it as well and try it out?

I'm also still looking for the killer tool to manage my social network. Any ideas?

# Jul 10, 2002

I have a question box

I have a question box on one of my sites, and I was considering building a system that would allow multiple people to answer the questions I get, and to archive them online; this email message made me think about the privacy aspect of it:

"Thanks. I hope my question won't be posted on any public message boards -- I'd be embarrassed to have it posted! It's just a question that I asked because I am trying to get a better understanding of the experience that my friend is going through".

When I do find time to design this system, I'll use this quote with one of the personas.

# Jul 10, 2002

eDesign (pointer by Jeff at

eDesign (pointer by Jeff at IASlash) has some really good stuff, like this story of assistive technology for disabled users. Too bad I had to hack the URL to link to it, and too bad the new site suffers from bad links and error pages, else I would have subscribed straight away.

# Jul 10, 2002

For those interested in DTD's:

For those interested in DTD's: I am now uploading the DTD's for XFML to Yahoo! Groups : xfml Files. Feedback on the DTD's very welcome, we're version 0.41 at the moment. Version 0.4 introduced IDREF's.

# Jul 7, 2002

New Project

Here's the thing: with the book almost finished, and XFML moving towards a stable spec fast, I am starting a new secret project. It's gonna be all about (surprise!) metadata.

I'm not a real programmer myself (although I've build a CMS or two in my time), so I'm looking for someone to work with me on this with PHP and XML skills. If you're interested, drop me a line at peter@poorbuthappy.com. If things work out as planned, this little project is gonna kick some serious ass.

# Jul 7, 2002