Inside Intel's Mentoring Movement (FastCompany)
Inside Intel's Mentoring Movement (FastCompany)
"Ann Otero seems like an unlikely mentor -- at least by the rules most companies apply. The 12-year Intel veteran is neither a star engineer nor a fast-track sales executive. She's a senior administrative assistant.
But Otero has rare gifts that Intel prizes. Among the 5,500 employees at the company's sprawling New Mexico plant, Otero is a master at tapping into the informal people networks that make the company tick. Need to know who to call in human resources about a difficult employee? Wondering how to decode the company's internal teams? Otero knows who to call and how to read the Intel culture. Her ability to navigate Intel is so refined that she's currently teaching her skills to an Intel manager who happens to outrank her. "