Joel on Software - September
Joel on Software - September 12, 2002: "One person who I was talking to yesterday would have used a custom field for something that we already have a built-in field for. This would have made their database confusing and inconsistent and would have definitely caused more problems than it solved. But it's still rude of me to tell customers that we don't have that feature for their own good, even though it usually is, and we're losing some sales because of it.
Sigh. I guess we could have a custom fields feature but hide it and make it so hard to use that people don't use it. At least we won't lose any sales :)
# Sep 16, 2002