The interaction design of delegated responsability
How's that for a title?
We went to bring in Maria's Apple laptop for fixing the other day, and they had to reformat the harddrive, and they wanted *us* to physically press the "delete" button, to make sure we were agreeing to it :)
In this case, it wasn't about legal responsability, as it is when they make you sign a paper, it was about emotional responsability, as few people would complain after pressing the button *themselves*.
# Sep 20, 2006